Privacy policy
Dragons' Garden, registered in the Netherlands (KvK: 74788655), is responsible for the processing of personal data as described in this privacy statement.
Dragons' Garden takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. This privacy statement is in accordance with the General Data Protection Regulation (GDPR).
Personal Data That We Process
Dragons' Garden processes your personal data because you use our services and/or because you provide this data to us yourself. Below is an overview of the personal data that we process:
- First and last name
- Address data
- Email address
- Phone number (if provided at checkout)
- IP address
- Payment information (processed securely by our payment providers — we do not store card details)
- Other personal data that you actively provide, for example by creating a profile on this website or contacting us
- Information about your activities on our website
Special and/or Sensitive Personal Data
Our website and/or service does not intend to collect data about website visitors under the age of 16 without permission from parents or guardians. However, we cannot verify whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children. If you believe we have collected personal data about a minor without parental consent, please contact us via our contact form and we will remove this information.
Purpose and Legal Basis for Processing Personal Data
Dragons' Garden processes your personal data for the following purposes:
- To deliver goods and services to you
- To handle your payment
- To fulfil our legal obligations, such as data required for tax declarations
- To send order confirmations and service-related communications
- To handle returns, refunds and customer service requests
Automated Decision Making
Dragons' Garden does not make decisions based on automated processing that may have significant consequences for individuals.
How Long We Keep Personal Data
Dragons' Garden does not store your personal data for longer than is strictly necessary to fulfil the purposes for which your data was collected. Order information (invoices) is kept for 7 years as required by the Dutch Tax Authorities (fiscal storage obligation).
Sharing Personal Data With Third Parties
Dragons' Garden does not sell your personal data to third parties. We share data only where necessary with the following parties to deliver our services:
- Shopify Inc. — our e-commerce platform, which processes order and payment data on our behalf
- Payment providers — such as PayPal and card processors, who handle payment transactions securely
- Shipping providers — who receive your name and address to deliver your order
- Review platforms — such as Judge.me, which may process your name and email for review requests
- Tax and legal authorities — where we are legally obligated to share data
All third-party processors are bound by data processing agreements and/or GDPR-compliant data handling practices.
Cookies and Similar Techniques
Dragons' Garden uses technical, functional and analytical cookies. A cookie is a small text file stored on your computer, tablet or smartphone when you first visit this website.
We use the following types of cookies:
- Functional cookies — necessary for the website to work correctly, such as remembering your cart and preferences
- Analytical cookies — used to understand how visitors use our website, in a privacy-friendly way
- Third-party cookies — placed by services such as Shopify, payment providers and social media platforms (Instagram, TikTok, YouTube) when you interact with embedded content or links
You can opt out of cookies by adjusting your browser settings so that it no longer stores cookies. You can also delete previously stored information via your browser settings. Note that disabling cookies may affect the functionality of the website.
Your Rights
You have the right to:
- View, correct or delete your personal data
- Withdraw your consent for data processing at any time
- Object to the processing of your personal data
- Request data portability — we can send your personal data to you or another organisation in a computer-readable format
To exercise any of these rights, please submit a request via our contact form.
Dragons' Garden would also like to point out that you have the right to file a complaint with the national data protection authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Changes to This Privacy Policy
We reserve the right to update this privacy policy. We recommend checking this page periodically for any changes. This policy was last updated in July 2026.