Offers and Price quotations:
Offers and quotations are without engagement. This means you do not automatically place an order by requesting a quote via the Custom Order Form.
When you are ready to place your Custom Order you are required to reply to the email message and confirm the Custom Order in order to secure the spot for your order to be made.
The Price quote provided is valid for 1 month since submission unless we agree otherwise.
Price and payment methods:
All prices stated on the website are in Euros by default (use a provided currency converter to other currencties) and include the tax (VAT).
Prices are not negotiable
Payment must be made beforehand, in full and have cleared before the item is shipped.
We will create a custom listing in the shop for you to purchase. Payment plans via PayPal are available if needed (you can message us to discuss this further).
If a Payment plan is made to split the payment, I will start working on the plushie when at least half of the payment was done.
Other:
Plushies come from a pet and smoke-free home.
There is a line of scented plushies, but they are specifically labelled as such, if you have any allergies to certain scents, there is also an option to choose the scent.
We post Work in Progress photos on social media. If your order is a gift or a ''top secret'' project please inform us upfront not to post anything online.
The items are all handmade, so slight variations can occur. Characters and Nina's interpretations of them are heavily influenced by her own style.
The colours of the items on the photo and in real life may slightly vary due to the colours or brightness of your screen.
We will not create any mature content: nothing sexual, nothing violent or offensive.
We do not accept orders for any human or machine type of character. We specialize in creatures only.
We retain the right to refuse your order at any time. This applies also to special cases; for example, if the customer is rude and offensive or in case Nina's schedule would not allow to meet the agreed deadline.
